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Adopt a product

Everything you need in order to buy your product on Back Market: Payment, warranty, reviews etc.

All you need to know about refurbishing

  • Is Back Market legit? Let’s help you find an answer to that
  • What can I expect from each product grade?
  • What accessories are included with my order? Are they originally branded?
  • What should I expect from the battery life on my refurbished device?
  • Is waterproofing maintained with devices on Back Market?
  • What version of OSX or Windows will be installed?
See all 15 articles

Refurbisher & Back Market

  • How we certify accessories
  • Does Back Market work with clearence outlets/warehouses?
  • Where do Back Market orders ship from?
  • Are some refurbishers better than others on Back Market?
  • Can I choose my refurbisher on Back Market?

Place an order

  • About message: "Unable to verify this iPhone has a genuine Apple battery. Health information not available for this battery."
  • Google PlayStore applications are no longer compatible with Windows Phone?
  • Know your network!
  • Non-contractual photos?
  • Can I checkout as a guest?
  • How can I place an order?
See all 14 articles

Patnership / Sponsorship

  • iPhone 11 Flash Sale Deets
  • Sponsoring and partnerships
Back Market - Help Center - USA
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