Resolve Issues
Do you need to contact the seller or Back Market Customer Service?My order's arrived, but I have a problem
- Why is it important to check the state of the package and the product post delivery ?
- I'm not happy with my product/order, what can I do?
- I'm unhappy with the accessories that came with my device. What are my options?
- I received a faulty device. What do I do?
- How do I report a defect for my order?
- How do I ask for help on my order?