Resolve Issues
Do you need to contact the seller or Back Market Customer Service?Before sending back my product
Cancellation of your order
iPhone, iPad
- Getting my iPhone connected to my carrier
- A button on my phone isn't working
- I see 'invalid SIM' or 'no SIM' on my iPhone/iPad
- Force Restart my iPhone/iPad
- Your iPhone is displaying a notification: "Important battery message"?
- Why is my iPhone showing an "Important Message” or “Unknown Part” warning from Apple?
Smartphones Android
MacBooks
General questions
- My phone is frozen or won't turn on
- Screen issues on your device
- Can't connect to the Internet from your phone?
- Delivery and shipping info
- I received the wrong item
- How do I know which network my carrier uses?