Every Back Market order comes with a tracking number. To track your package, log in to your Back Market account > “My orders” > “Track my package".
If you need more information, click on “Find further information” just below the tracking updates. This section will show you the most up-to-date information about your order.
If your spidey senses are telling you that something is off, please contact the shipping provider directly from this section.
If you think your package may have been lost or stolen, we've got a FAQ for that. My package is missing. What should I do?