Yes, there are service fees, but only for mobile phones. The service fee must be paid and received in advance of any repairs or reimbursement. The payment must be made with a valid debit or credit card.
Service fees for Protection Plans purchased made on or after April 29, 2024:
| Mobile phone price at purchase | Repair service fee |
Reimbursement service fee |
| Up to $199.99 | $10 | $29 |
| $200-$299.99 | $19 | $39 |
| $300-$399.99 | $29 | $49 |
| $400-$799.99 | $39 | $99 |
| $800-$2,000 | $49 | $129 |
Service fees for Protection Plans purchased made before April 29, 2024:
| Mobile phone price at purchase |
Repair service fee |
Reimbursement service fee |
| Up to $149.99 | $0 | $0 |
| $150-$199.99 | $10 | $29 |
| $200-$249.99 | $19 | $39 |
| $250-$399.99 | $29 | $49 |
| $400-699.99 | $39 | $99 |
| $700 or more | $49 | $129 |