Oh, no! 😱 We're so sorry to hear your order was canceled. Never fear: We're here to help! 💪🏼
In most cases, orders are canceled due to a lack of inventory or some sort of cataloging glitch/error. 📑
Sellers are supposed to offer you an alternative instead of canceling an order outright with no explanation. However, if they don't have the exact item you ordered or a similar product, they will probably just cancel the order outright. If you are a victim of this, reach out to the seller via your Back Market account to see what can be worked out.
Otherwise, if you need help, please reach out to us here and we'll give you a hand!
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