As second-hand products, reconditioned equipment, which passes in large numbers through our reconditioners' workshops, may show signs of use.
As product photos are not yet available, it seemed essential to us to give an idea of their condition😀
For this purpose, we have defined an Aesthetic Grades scale, broken down as follows:
Appearance: Like new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard-sized pencil) or more. For devices with screens, there aren’t any scratches.
Technical condition: Excellent. Durability scores are high, and chances of encountering tech issues are very small.
Appearance: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For devices with screens, there aren’t any scratches.
Technical condition: Very good. Durability scores are above average, and chances of encountering tech issues are small.
Appearance: Signs of wear. The body may have a few visible scratches and dents that don’t affect performance. For devices with screens, they may have light scratches that are slightly visible when the device is on.
Technical condition: Good. Durability scores are average and still meet the quality levels required by our charter.
All displays are 100% tested and functional. Their appearance differs according to grade.
Please note that all the screens of our phones are functional, small scratches may appear on our lowest grade; only slightly visible when the screen is turned on.
Impacts and/or traces of use may be found on the back and sides of the product, depending on the grade assigned to it. 🦊
In any case, please note that when ordering from us, if you are not completely satisfied with the product you receive, you have 30 days to return your device and request a full refund of your purchase.