As second-hand products, reconditioned equipment, which passes in large numbers through our reconditioners' workshops, may show signs of use.
As product photos are not yet available, it seemed essential to us to give an idea of their condition😀
For this purpose, we have defined an Aesthetic Grades scale, broken down as follows:
Appearance: LIke new. The body may have very light micro-scratches, invisible at a distance of 8 inches (a bit longer than a standard sized pencil) or more. For products with screens, the screen will have no scratches.
Technical Quality: Excellent. Durability scores are high, and chances of encountering technical issues are very small.
Appearance: Light signs of wear. The body may have light micro-scratches, invisible at a distance of 20 inches (about an arm’s length) or more. For products with screens, the screen will have no scratches.
Technical Condition: Very Good. Durability scores are above average, and chances of encountering technical issues are small.
Appearance: Signs of wear. The body may have a few visible scratches and dents that do not affect performance. For products with screens, the screen may have light scratches, invisible when the screen is on.
Technical Condition: Good. Durability scores are average, and still correspond with the quality levels required by our quality charter.
All displays are 100% tested and functional. Their appearance differs according to grade:
Please note that all the screens of our phones are functional, small scratches may appear on our lowest grades; but these are invisible when the screen is turned on.
Impacts and/or traces of use may be found on the back and sides of the product, depending on the grade assigned to it. 🦊
In any case, please note that when ordering from us, if you are not completely satisfied with the product you receive, you have 30 days to return your device and request a full refund of your purchase.