What items can I trade-in through BuyBack?
1. Currently you can trade-in:
- Headphones, earphones, speakers
- Gaming consoles
These devices can be:
Already refurbished or repaired.
It doesn’t matter if the device was repaired by you, a repair shop, or your cousins Tony and Theo — it probably qualifies for BuyBack.
A phone that is locked to a carrier.
Unlocked phones are not tied to a specific carrier and are accepted by BuyBack. Here's more info on locked vs. unlocked devices
If you’d like to unlock your phone, contact your carrier and be sure to have your IMEI number handy. To find your IMEI number, dial *#06# and it’ll show up on the screen of your smartphone.
A device with a broken screen or one that is not functioning.
BuyBack considers devices of all shapes, sizes, and paths of life as long as it’s stated during the assessment. Learn more
For any of these items, you can go through the assessment and receive an immediate price offer from an expert refurbished.
2. These are devices that are not accepted by BuyBack
Blacklisted devices are ones that have been reported stolen or lost, and the owner has blocked the IMEI number. The IMEI number is unique to a device — there is only one per device. Blacklisted phones are not accepted by BuyBack.
Greylisted/ Finance locked
A device is greylisted, otherwise known as “finance locked”, if it has been blocked by a carrier due to unpaid bills. Greylisted phones are not accepted by BuyBack.
A jailbroken or rooted device is one that has been modified to bypass a manufacturer’s security restrictions, which enables the download of applications or extensions not offered by the official Apple or Google Play stores. This practice is illegal, and jailbroken or rooted devices are not accepted by BuyBack.
A device is counterfeit if it is a fraudulent reproduction of an existing brand. Counterfeit devices are illegal and not accepted by BuyBack.
A foreign device is one that was manufactured specifically for use outside of the United States. This means that the device may not work, or may work with some idiosyncrasies, when used in the US.
For example, some iPhones are built specifically for Japan, and because of Japanese laws they are set up to have the camera sound on all the time. Other foreign phones simply don’t work with the cellular data networks offered in the US because they are built for other countries’ frequencies. Foreign devices are not accepted by BuyBack.
Where is BuyBack available?
BuyBack is only available within the 48 contiguous states in the U.S. But we’re working on expanding it.
The service is also available in France and Germany.