Opening a service request with the seller of your order is super easy! Just follow the steps below and you'll be chatting it up with your seller in no time:
1. Log in to your Back Market account
2. Click on "My Orders"
3. Scroll down to the order you need help with and click on the "Ask for help" button
4. Select the categories that best describe why you're reaching out to the seller and you're all set! 😄
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You can also contact your merchant directly by logging into your customer account. Need further help? Contact us here. 😎