Opening a service request with Back Market Customer Care is super easy.
Here's what to do:
Step 1. Log in to your Back Market account > "My orders".
Step 2. Find the order you need help with and select the "Ask for help" button next to it.
Step 3. Follow the prompts to let us know why you're reaching out.
That's it! We'll do our best to respond within 1 business day.