As an online marketplace, Back Market Customer Care has your back for any questions or concerns.
But first, we have to ask: have you bought anything yet?
- No, I'm still browsing but have questions about a product
- Yes, I want to get in touch with Back Market Customer Care about my order
No, still browsing, but I have questions about an item
If you have any questions about a specific item or a general question about Back Market, reach out to us via this form and we’ll happy to answer your questions!
Yes, I want to get in touch with Back Market Customer Care regarding my order
The easiest way to contact Back Market Customer Care about your order is on your customer account.
To contact us:
- Log in to your Back Market account
- Click on the "Ask for help" button:
- Once you've submitted your request, we'll respond within 1 business day with instructions, any troubleshooting tips, or other info you might need to help you with your request