There are a number of reasons why you might not be able to activate your new phone on your network. The most common one has to do with your specific carrier. 📞 📲
In the United States, we have two types of network frequencies that our phones can run on. The first is called GSM, or Global System for Mobile Communication, and the second is CDMA, or Code Division Multiple Access.
But we won't bore you with the specifics!😴
With GSM devices, your phone number is linked to the SIM card. So when switching devices, all you have to do is pop the SIM card into a new phone and you’re all set! 😌
With GSM devices, your phone number is linked to the SIM card. So when switching devices, all you have to do is pop the SIM card into a new phone and you’re all set! 😌
CDMA, on the other hand, is handset-based. This means that even though your phone has a physical SIM card, your phone number is linked to a specific device. Therefore, the only way to activate your new phone is to get in touch with your carrier so they can
de-activate your old device and activate the new one.🗣️
We hope this helps!✌️ Further problems or questions? Hit us up!
We hope this helps!✌️ Further problems or questions? Hit us up!