It is imperative to disconnect the Google Account from your device before sending it to the reconditioner. If the Google Account is still active on the device, it becomes impossible to open the settings and test menus.
- Click on this link
- Click on the on the device you want to be disconnected
- Click disconnect
All the information on the steps to follow before sending your device to the reconditioner on this article: What to do before sending my product back to the merchant?
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