We ask all potential Backers (that's you, dear customer) to create an account to place an order. Why? 'cause we've got your back.
With a Back Market account, you can track the device you just ordered to make sure it's getting to you safe and sound; you can also contact the refurbisher directly if your phone is taking too dang long (or with literally any questions you have about your order). You can also hit us up (Back Market) too!
You're not a guest, you're family—an account ensures you're getting the best of the best as a Backer. Get the scoop on accounts here.