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FAQ - Ireland Help Centre home page

  1. FAQ - Ireland
  2. Warranty & insurance

Warranty & insurance

Learn about all the ways to protect your device and get the most out of its second life.

Protection Plan

  • What’s the difference between the refurbisher warranty and insurance?
  • What does the insurance cover and why should I buy it?
  • How do I file a claim and what solutions will I be offered?
  • Are there service fees if I file a claim with my insurance?
  • Can I renew my insurance plan?
  • What if I have a dispute with the plan provider?
See all 7 articles

Warranty extension

  • How does the Back Market Guarantee work?
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Deutsch Deutsch (Österreich) Ελληνικά English (AU) English (GB) English (US) Español Suomi Français (Belgique) Français (France) Italiano 日本語 Nederlands Nederlands (België) Português Slovenčina Svenska