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  1. FAQ - Ireland
  2. Returns & refunds

Returns & refunds

Follow these instructions for fast and easy returns and refunds.

Know before you ship

  • How do I remove my iCloud account from my Apple device?
  • Why it’s important to report any damage to your device
  • How do I sign out of my Google Account?
  • How do I delete my Android/Samsung account?
  • What is an iCloud account?

Returns

  • How do I return my product?
  • My return package wasn't received. Can anything be done?
  • The seller is refusing my return request? What can I do?

Order cancellations

  • How do I cancel my order?
  • How can I return my product (withdrawal)?
  • I was charged for an order but I can't find it in my account
  • Why was my order cancelled ?

Refunds

  • Refund of an order: what's the procedure? What are the deadlines?
  • How do refunds work?
  • What happens to my refund if my card expires or my bank account is closed?
  • Why did I get a refund instead of a repair or replacement?
  • How will I be refunded on orders made by bank card?
  • Refund on an order made via PayPal
See all 8 articles
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