Devices sold on Back Market have a past life, so it's impossible to show photos that accurately reflect the exact condition of the item you'll receive. Our sellers do their best to use photos that accurately depict what you’ll get when making a purchase, but the photos are not contractual or legally binding.
Like on most online marketplaces, the photos are non-contractual, meaning, what you see isn’t the exact item you’ll get.
For example, a photo of a Microsoft Surface with a Surface Pen doesn’t mean you’ll receive a Surface Pen with your Microsoft Surface. Likewise, a photo of a Nintendo Switch with a Joy-Con doesn’t mean you’ll receive a Joy-Con with your Nintendo Switch. Refer to the item description to see exactly what you're getting.
Our sellers do their best to use photos that accurately depict items. If you encounter a problem, reach out to us. Log in to your Back Market account > “Orders” > “Get help”.