My order's arrived, but I have a problem
Do you have any questions about your product once it has been received? You have received your product and not satisfied?
- My order arrived damaged. What can I do? 🤨
- I received a faulty/damaged device. What do I do?
- Not happy with your order??😞
- I'm unhappy with the accessories that came with my device. What are my options?
- How can I get in contact with the Back Market team?
- How do I ask for help on my order?
- My phone is missing the inscription "CE" on the back cover, is it normal?
- What is an iCloud account?
- My phone is blacklisted 🤨
- My phone makes noise when I take a picture, normal?
- My order did not meet the aesthetic/grade descriptions. What do I do??