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  1. Back Market - Help Center - United Kingdom
  2. Warranty & insurance

Warranty & insurance

Learn about all the ways to protect your device and get the most out of its second life.

Warranty extension

  • How does the Back Market Guarantee work?
  • What are the exclusions of the Back Market warranty?

i-Surance

  • What’s the difference between refurbisher warranty and insurance?
  • What does the insurance cover and why should I buy it?
  • What is covered by my insurance?
  • How do I file a claim and what solutions will I be offered?
  • Can I cancel my insurance policy?
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