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Back Market - Help Center - United Kingdom
Warranty & insurance
Warranty & insurance
Learn about all the ways to protect your device and get the most out of its second life.
Warranty extension
What do I do if I need a repair and my item is out of warranty?
How does the Back Market Guarantee work?
i-Surance
What’s the difference between refurbisher warranty and insurance?
What does the insurance cover and why should I buy it?
What is covered by my insurance?
How do I file a claim and what solutions will I be offered?
Can I cancel my insurance policy?
