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Back Market - Help Center - United Kingdom
Warranty & insurance
Warranty & insurance
Learn about all the ways to protect your device and get the most out of its second life.
Warranty extension
How does the Back Market Guarantee work?
What are the exclusions of the Back Market warranty?
i-Surance
What’s the difference between refurbisher warranty and insurance?
What does the insurance cover and why should I buy it?
What is covered by my insurance?
How do I file a claim and what solutions will I be offered?
Can I cancel my insurance policy?