Covid-19 epidemic has no major impact on Back Market’s activities. More details
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Everything you need in order to buy your product on Back Market: Payment, warranty, reviews etc.

All you need to know about refurbishing

  • Buy a Fairphone on Back Market - All you need to know
  • What can I expect from each product grade?
  • What accessories are included with my order? Are they originally branded?
  • What kind of battery performance can I expect for each device?
  • Do waterproof devices stay waterproof when they're refurbished, particularly smartphones?
  • What is the "Japanese" collection?
See all 11 articles

Refurbisher & Back Market

  • Why does Back Market charge a Service Fee on my Order?
  • How we verifiy accessories?
  • Does Back Market work with clearence outlets/warehouses?
  • Where do Back Market devices ship from?
  • Are some refurbishers better than others on Back Market?
  • Can I choose my refurbisher on Back Market?

Place an order

  • Google PlayStore applications are no longer compatible with Windows Phone?
  • Can I checkout as a guest?
  • How do I place an order?
  • What are the delivery times at Back Market?
  • What are the crossed-out prices on our website ?
  • Where can I get delivered and how much does it cost me?
See all 8 articles

Patnership / Sponsorship

  • Partnership & Sponsorship with Back Market
Back Market - Help Center - United Kingdom
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