Covid-19 epidemic has no major impact on Back Market’s activities.
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Back Market - Help Center - United Kingdom
Returns & Refunds
Returns & Refunds
All there is to know about refunds and product returns
Returns
How to generate a return label?
How do I return my product?
What should I do before returning my device/order?
How can I return my device ?
The seller didn't receive my return. Can anything be done?
The merchant refuses my return request? What can I do?
Refunds
Refund of an order: what's the procedure? What are the deadlines?
