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  1. Back Market - Help Center - United Kingdom
  2. Returns & Refunds

Returns & Refunds

All there is to know about refunds and product returns

Returns

  • How to generate a return label?
  • How do I return my product?
  • What should I do before returning my device/order?
  • How can I return my device ?
  • The seller didn't receive my return. Can anything be done?
  • The merchant refuses my return request? What can I do?

Refunds

  • Refund of an order: what's the procedure? What are the deadlines?
Back Market - Help Center - United Kingdom
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