Your Beats don't turn on, and you want a quick remote fix? Don't sweat it! Our technical experts have compiled a list of solutions so you can use it with no further problems.
Useful manipulations
1/2 - Basic charging tips
It’s important to keep the ear tips on your Beats clean. Don’t wear them if they’re dirty!
Hot tips:
- Use a dry cloth to clean your Beats.
- Use a wet cloth to clean the ear tips — remove them from your Beats first, and be sure to rinse and dry them before placing them back on your earbuds.
Remember: Refurbished earbuds and protective cases are not waterproof. Don’t submerge them in water.
Take care of your earbuds:
- Don’t allow your Beats to come into contact with liquid or humidity.
- Disconnect your earbuds correctly. It’s best to remove the charger from the case rather than unplugging the cable from the power source.
Store them properly:
- Store your earbuds in the protective case and avoid contact with sunlight, heat, or cold.
- To preserve the condition of your earbuds, always keep them in their protective case and avoid contact with sunlight, heat, or cold.
Take care of your lightning cable:
If you experience a charging issue because of the cable, clean it like so:
- Disconnect the cable from all devices and power sources.
- Clean the cable with a dry and soft cloth — don’t use liquids or cleaning products.
2/2 - Reset your Beats
Click on your model below and follow the instructions to reset your earbuds:
Beats Fit Pro
- Make sure that both earbuds are in the charging case — keep the case open.
- Press and hold the system button until the light blinks red and white then release the button.
- The light will blink white to indicate that your Beats have been reset.
Beats Flex
- Press and hold the power button and volume down button for 15 seconds.
- When the light blinks, release both buttons to reset your Beats.
Beats Studio Buds
- Make sure that both earbuds are in the charging case — keep the case open.
- Press and hold the system button until the light blinks red and white then release the button.
- The light will blink white to indicate that your Beats have been reset.
Beats X
- Press and hold the power button and volume down button for 15 seconds.
- When the light blinks, release both buttons to reset your Beats.
Powerbeats
- Press and hold the power button and volume down button for 15 seconds.
- When the light blinks, release both buttons to reset your Beats.
Powerbeats 2
- Connect your earbuds to a power source.
- Press and hold the power button and volume down button for 10 seconds and release to reset your Beats.
Powerbeats 3
- Press and hold the power button and volume down button for 15 seconds.
- When the light blinks, release both buttons to reset your Beats.
Powerbeats Pro
- Make sure that both earbuds are in the charging case — keep the case open.
- Press and hold the system button until the light blinks red and white then release the button.
- The light will blink white to indicate that your Beats have been reset.