If your Beats won’t charge effectively — or not at all — and you’re looking for a quick fix, don’t sweat it! We’ve compiled a list of things that you can try now.
Useful manipulations
1/3 - Basic charging tips
- 🔌 How do I charge my Beats?
Place the earbuds inside the case, close it, and then connect it to a power source with the cable that came with your device.
🔋 How to check the battery level
- iPhone/iPad/iPod touch:
Turn on your iPhone, iPad, or iPod, and make sure that it’s properly connected to your Beats. Then, put the earbuds in the case — leave it open.
Place the earbuds within 2 inches of your unlocked Apple device and a window should appear that shows the battery level.
- MacBook:
Look for the Bluetooth menu in the upper right corner of your MacBook. Select your model of Beats to determine the battery level.
- Android:
You can use the Beats for Android app to check the battery level of your earbuds and their charging case.
🚨 Things to note about the red light
- Why is the red light on?
The battery is at less than 40%.
- Why is the red light blinking?
You should reset your earbuds.
2/3 - Reset your Beats
Click on your model below and follow the instructions to reset your earbuds:
Beats Fit Pro
- Make sure that both earbuds are in the charging case — keep the case open.
- Press and hold the system button until the light blinks red and white then release the button.
- The light will blink white to indicate that your Beats have been reset.
Beats Flex
- Press and hold the power button and volume down button for 15 seconds.
- When the light blinks, release both buttons to reset your Beats.
Beats Studio Buds
- Make sure that both earbuds are in the charging case — keep the case open.
- Press and hold the system button until the light blinks red and white then release the button.
- The light will blink white to indicate that your Beats have been reset.
Beats X
- Press and hold the power button and volume down button for 15 seconds.
- When the light blinks, release both buttons to reset your Beats.
Powerbeats
- Press and hold the power button and volume down button for 15 seconds.
- When the light blinks, release both buttons to reset your Beats.
Powerbeats 2
- Connect your earbuds to a power source.
- Press and hold the power button and volume down button for 10 seconds and release to reset your Beats.
Powerbeats 3
- Press and hold the power button and volume down button for 15 seconds.
- When the light blinks, release both buttons to reset your Beats.
Powerbeats Pro
- Make sure that both earbuds are in the charging case — keep the case open.
- Press and hold the system button until the light blinks red and white then release the button.
- The light will blink white to indicate that your Beats have been reset.
3/3 - Clean your Beats
It’s important to keep the ear tips on your Beats clean. Don’t wear them if they’re dirty!
Hot tips:
- Use a dry cloth to clean your Beats.
- Use a wet cloth to clean the ear tips — remove them from your Beats first, and be sure to rinse and dry them before placing them back on your earbuds.
Remember: Refurbished earbuds and protective cases are not waterproof. Don’t submerge them in water.
Take care of your earbuds:
- Don’t allow your Beats to come into contact with liquid or humidity.
- Disconnect your earbuds correctly. It’s best to remove the charger from the case rather than unplugging the cable from the power source.
Store them properly:
- Store your earbuds in the protective case and avoid contact with sunlight, heat, or cold.
- To preserve the condition of your earbuds, always keep them in their protective case and avoid contact with sunlight, heat, or cold.
Take care of your lightning cable:
If you experience a charging issue because of the cable, clean it like so:
- Disconnect the cable from all devices and power sources.
- Clean the cable with a dry and soft cloth — don’t use liquids or cleaning products.