Every Back Market order comes with a tracking number. To track your parcel, log in to your Back Market account > “Orders” > “Track my package".
If you need more information, select “Find further information” just below the tracking updates. This section will show you the most up-to-date information about your order.
If you feel that something is off, please contact the shipping courier directly from this section.
If you think your package may have been lost or stolen, we've got a FAQ for that: My package is missing. What should I do?