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What items can I trade in through Trade-in?
Devices that are not accepted by Trade-in
I want to sell my device but can’t find it on Trade-in
What items can I trade in through Trade-in?
1. Currently you can trade-in:
- Smartphones
- Tablets
- MacBook
- Gaming consoles
- Headphones and earphones
These devices can be:
Already refurbished or repaired.
It doesn’t matter if the device was previously repaired - it probably qualifies for Trade-in.
A phone that is locked to a mobile network.
Unlocked phones are not tied to a specific mobile network and are accepted by Trade-in.
If you’d like to unlock your phone, contact your carrier and be sure to have your IMEI number handy. To find your IMEI number, dial *#06# and it’ll show up on the screen of your smartphone.
A device with a broken screen or one that is not functioning.
Trade-in considers devices of all shapes, sizes, and paths of life as long as it’s stated during the assessment. Learn more
For any of these items, you can go through the assessment and receive an immediate price offer from an expert refurbished.
Devices that are not accepted by Trade-in
We don't accept items that have been engraved.
Blacklisted
Blacklisted devices are ones that have been reported stolen or lost, and the owner has blocked the IMEI number. The IMEI number is unique to a device — there is only one per device. Blacklisted phones are not accepted by Trade-in.
Greylisted/ Finance locked
A device is greylisted, otherwise known as “finance locked”, if it has been blocked by a carrier due to unpaid bills. Greylisted phones are not accepted by Trade-in.
Jailbroken/Rooted
A jailbroken or rooted device is one that has been modified to bypass a manufacturer’s security restrictions, which enables the download of applications or extensions not offered by the official Apple or Google Play stores. This practice is illegal, and jailbroken or rooted devices are not accepted by Trade-in.
Counterfeit
A device is counterfeit if it is a fraudulent reproduction of an existing brand. Counterfeit devices are illegal and not accepted by Trade-in.
I want to sell my device but can’t find it on Trade-in
Trade-in currently only accepts five categories of items: smartphones, tablets, audio devices
(i.e. headphones, earphones, speakers), MacBooks, and gaming consoles.
If the model of the device you want to trade in is in one of these categories but doesn’t appear in the dropdown menu, we probably don’t accept it.
However, we're working on adding more items and models to our catalog, so try us again another time — for this or any other devices you might want to trade in for cash.
Where is Trade-in available?
Trade-in is available in the UK, but is also available in France, Germany, Spain and the US.