We're so sad to see you leave us. 😔
For any request to close your customer account, please contact us directly by email: legal@backmarket.com.
Remember to specify the purpose of your request, i.e. deletion of account and/or personal data as well as the email address used to create the account concerned.
Your request will then be processed as soon as possible.
We do not recommend that you make a deletion request:
- In the event that an order is in progress
- If you have a warranty or its active extension, you will no longer be able to contact your dealer.
Indeed, you will lose all visibility and contact with the seller in charge of processing your order. 🤓