Jump to
How do I unsubscribe from the Back Market newsletter?
How do I stop receiving SMS messages from Back Market?
How do I stop receiving push notifications from Back Market?
How do I unsubscribe from the Back Market newsletter?
To unsubscribe from the newsletter, log in to your Back Market account > “Account” > and unselect the newsletter toggle button in the “Preferences” section.
After this, your email will no longer appear on our mailing list, but you will still receive emails related to any orders you place or requests you make.
How do I stop receiving SMS messages from Back Market?
Occasionally, we’ll send you transactional SMS messages related to your order or trade-in.
To stop receiving these, please email us at legal@backmarket.com giving your last name, first name, email address, and, if possible, customer reference number.
How do I stop receiving mobile push notifications from Back Market?
You can manage the mobile push notifications you receive directly in the Back Market app.
Open the app > "Account" > "Notifications" and unselect the "Allow notifications" toggle.
After this, you will no longer receive any mobile push notifications from us.
Alternatively, if you wish to opt out of promotions only, you can choose to continue receiving notifications about your orders by selecting the "Order status" toggle while keeping the "Offers and exclusives" toggle unselected.