The 1-year Commercial Warranty offered by the Seller is automatically included with all devices purchased on Back Market at no extra cost. This warranty covers defects in materials and workmanship - meaning defects that were present when you received your device.
However, the 1-year Commercial Warranty does not cover accidental damage, theft or loss, normal wear and tear, damage from unauthorized repairs or modifications.
If you’re having issues with your device and want to use the warranty, you can contact Back Market directly about it from your Back Market account by selecting “Get help” next to the order.
Learn about the 1-year Commercial Warranty
Insurance is optional, paid coverage provided through our insurance partner. Multiple insurance policies are offered by Evy with different coverages, contract periods, and payment plans depending on the device you're purchasing it for. You can select the one that's right for you during checkout.
Have a claim related to the coverage? See instructions for filing a claim