The refurbisher warranty is included for every purchase on Back Market. This warranty covers defects and functionality issues.
If you’re having issues with your device and want to use the warranty, contact the seller directly from your Back Market account and click on “Get help.”
With our insurance policy, you can get full damage cover through our insurance partner. For all claims, you’ll be able to contact our partner directly via their digital platform. We chose them for their speedy service and great customer care.