Missed a payment?
If your payment failed, you will receive an email to update your payment method in the next 14 days following your payment failure.
Once you receive this email, you can update your payment method in your account, under the protection plans section.
It’s not currently possible to update your payment details proactively, but there are no penalties for a missed payment.
If you have an active monthly subscription, you also cannot delete the associated payment method. You can only change it if a payment fails, at which point you will receive an email notification.