Monthly subscription plans are now available for certain categories of devices, allowing you to subscribe to a protection plan at a lower up-front price and keep the plan as long as you’d like, up to 60 months (minimum contract of 12 months).
Below are some common questions about these monthly plans.
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What does the monthly subscription plan cover?
When is the payment due for monthly plans?
What items is the monthly plan available for?
How can I update my payment method?
What happens if I miss a payment?
Can I still open a claim with Evy if I’ve missed a payment?
How long does the coverage last?
What payment methods are available for monthly subscriptions?
What does the monthly subscription plan cover?
The monthly subscription plan has the same coverage as the plans with a one-time payment.
When is the payment due for monthly plans?
The payment is due on the same day of the month as your purchase.
What items is the monthly plan available for?
The monthly plan is currently available for smartphones, tablets, laptops, watches, and ear/headphones.
How can I update my payment method?
If you’ve missed a payment you can update your payment method from your “Orders” page by selecting “Update payment”.
What happens if I miss a payment?
If you miss a payment you’ll have 50 days to pay any amount due before the plan will be automatically terminated. No late fees are charged for missed payments.
Can I still open a claim with Evy if I’ve missed a payment?
Yes, you can still open a claim with Evy even if you’re behind on your payments (as long as 50 days have not passed since the first missed payment). However, Evy may not address your claim until you have settled the amount due.
How long does the coverage last?
The monthly plans are available for a minimum of 12 months and can be kept for up to 60 months, after which the contract will end. We don’t currently offer the option to renew it once the contract ends.
What payment methods are available for monthly subscriptions?
Monthly plans can only be paid for by credit or debit card currently but we’ll be adding other payment method options soon.