Troubleshooting & setup
Smartphones
- Why does my iPhone shut down or restart unexpectedly?
- Why does my Android shut down or restart without warning?
- My device doesn’t turn on
- Why does my battery drain so quickly?
- My device’s battery capacity is below 85%
- Why isn’t my battery charging?
MacBooks
- Tips for common Mac keyboard and password issues
- How do I set up my MacBook?
- Why isn’t my Mac charging?
- My MacBook battery doesn’t hold a charge for very long
- My Mac’s power cable isn’t working
- My Mac won’t turn on
Windows laptops
- My laptop’s sound isn’t working
- My laptop is too slow
- My laptop’s webcam isn’t working
- My laptop is overheating
- My laptop’s Wi-Fi and/or Bluetooth aren’t working
- There’s an issue with my laptop’s operating system (OS)