Back Market Support

The Bolt Device Protection home page provides all the information you need to learn more about your protection plan, activate your policy, and start a claim.

<a href="https://protect.boltinsurance.com/Backmarket/" rel="nofollow noopener noreferrer" target="_blank">Visit the Bolt Device Protection home page</a>

You must activate your policy using the email address on your receipt.

<a href="https://selfservice.boltinsurance.com/prod/ui/backmarket/account/activate-account" rel="nofollow noopener noreferrer" target="_blank">Activate your policy</a>

Log in to your Bolt account using the email address on your receipt. Attempting to activate or log in through any other sites will cause an error.

Once you're logged in, you'll see your protected devices. Select the device you want to file a claim for.

1. Log in to your Bolt account using the email address on your receipt. Attempting to activate or log in through any other sites will cause an error.
2. Once you're logged in, you'll see your protected devices. Select the device you want to file a claim for.
3. Select "Start a claim".

<b>Need help finding your protection plan?</b>

Bolt can help you through their online chat, or you can email them at <a href="mailto:DeviceProtectClaims@boltinc.com" rel="nofollow noopener noreferrer" target="_blank">DeviceProtectClaims@boltinc.com</a>

How do I file a claim for my protection plan?

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