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Why can’t I turn off the camera sound on my phone?

Want to turn off your device’s camera sound? Try updating your software:

iOS devices

  1. Back up your device with iCloud or on your computer

  2. Plug your device into a power source and make sure you’re connected to Wi-Fi.

  3. Go to “Settings” > “General” > “Software Update”.

  4. You may see two software updates – pick the one you want to install.

Reminder: iOS 15 removes the shutter sound on devices outside Japan and South Korea with an active non-Japanese/non-Korean SIM card.

Android devices

  • Go to “Settings” > “System” > “System update”.

  • You’ll be able to see your update status – follow the steps that appear on the screen.

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