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What’s wrong with my phone’s button or switch?

If your device has an issue with one or more of its buttons, try these tips from our tech experts for a quick fix.

Check your case or protective film

Remove any protective film or case to determine whether they’re blocking one or more buttons.

Check for dirt or debris

A lot of times, dirt and gunk are the cause of a faulty button. Check for signs of dirt or debris around the buttons and gently clean them with a soft cloth. Always opt for a soft cloth as this will prevent any damage. Other types of fabrics can be too harsh to use on your phone.
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Dirty silent switch

Clean silent switch

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