Back Market and PlayStation are teaming up to give you more value when you trade in your PlayStation 4 (PS4). Trade in your PS4 through Back Market and receive:
The trade-in value for your PS4 (up to £150)
A £50 voucher for PS5 consoles, PS5 Pro consoles, bundles, or PS VR2s on PlayStation Direct
Note: The voucher can only be redeemed on PlayStation Direct, not on Back Market.
How does it work?
Start your trade-in: Visit the PlayStation promotional page on Back Market and select "Start your trade-in now" or "Explore".
Complete your trade-in: Follow the steps to trade in your PS4 on Back Market's website or app.
Get your voucher: Once your Trade-in payment has been processed by the refurbisher, you'll receive a confirmation email with your £50 PlayStation Direct voucher.
Shop on PlayStation Direct: Add a PS5 console, PS5 Pro console, bundle, or PS VR2 to your cart and apply your voucher at checkout.
Need help with your trade-in order?
Check out these articles:
Didn’t receive your code in your payment email? Contact Back Market
How do I redeem my voucher on Playstation Direct?
Add an eligible item to your cart on direct.playstation.com.
Select "PROMO CODE".
Enter your voucher code.
Select "APPLY".
Follow the on-screen instructions to complete your purchase.
How can I track my PlayStation Direct order?
Once your order ships, PlayStation will email you a tracking number. To track your order:
Go to your order details and select "Track my order".
You can also sign up for text notifications about your order status and delivery.
Need more support for your order?
Check out the direct.playstation.com FAQs or go to the PlayStation Support site for more information.
What can I buy with the voucher?
The voucher gives you £50 off PS5 consoles, PS5 Pro consoles, bundles, or PS VR2s purchased at direct.playstation.com. The voucher cannot be used on:
Pre-orders
PS5 Digital Edition
Accessories or games
Items combined with other offers
When does the program end?
The program runs until December 31, 2026.
When does my voucher expire?
Your voucher expiry date will be in your payment confirmation email. The table below shows the expected expiry date based on when you shipped your trade-in device.
Note: These dates are estimates. Contact us if you have any issues with your voucher
Trade-in shipped between | Estimated voucher expiry date |
June 11, 2025–September 10, 2025 | September 30, 2025 |
September 11, 2025–December 10,2025 | December 31, 2025 |
December 11, 2025–March 10, 2026 | March 31, 2026 |
March 11, 2026–June 10, 2026 | June 30, 2026 |
June 11, 2026–September 10, 2026 | September 30, 2026 |
September 11, 2026–December 10,2026 | December 31, 2026 |
*Voucher offer valid only for PS5 consoles, PS5 Pro consoles, bundles, and PS VR2s purchased at https://direct.playstation.com/en-gb, and cannot be used on pre-orders or combined with other offers. Vouchers expire on June 30, 2026, September 30, 2026, on December 31, 2026, at 11:59pm EST, depending on when you received your voucher. One voucher issued per person. Vouchers may only be redeemed by the recipient one time, and offer only applies to U.S. residents. PS4 trade-in must be initiated from https://direct.playstation.co.uk/en-gb/trade-in-and-trade-up. Offer subject to change or cancellation at any time, and no substitutions or replacement vouchers will be granted. Offer is also subject to Back Market Trade-In Terms and Conditions available here.
**Trade-in price of £100 based on a functional PS4 Pro, with 2 controllers, 1000 GB, in good condition as of January 12,2024. Trade-in value changes regularly and depends on factors such as console model, condition, storage capacity, and more.