Evy offers multiple insurance policies with different coverages, contract periods, and payment plans depending on the device you're purchasing it for. You can select the one that's right for you during checkout, or within 30 days after purchasing the item.
The Accidental Damage plans cover accidents like drops, cracked screens, and water damage.
Important: These insurance plans complement the legal warranties provided by the seller and do not affect your rights under those legal warranties.
With these plans, you're eligible for two repairs per year or reimbursement in the form of a digital gift card or a voucher (minus the deductible, if applicable) usable on Back Market to purchase a replacement if repair isn’t possible.
You can file claims via our insurance partner's portal. Follow these instructions for filing a claim
After opening a claim, you'll get a response within 24 hours. For repairs, you'll get a free shipping label instantly.